WELCOME TO BM HEATING & COOLING
BM Heating & Cooling is a Melbourne heating and cooling specialist with over 12 years of experience keeping homes and businesses comfortable all year round. From our base in Reservoir we install, repair and maintain ducted heating, evaporative cooling, split systems, reverse cycle air conditioning and hot water systems right across Melbourne.
Fully licensed and rated 5.0 out of 5 on Google, our team is built on quality workmanship, honest advice and doing every job right the first time. Whether you are upgrading an old system, fitting out a new home or need a fast repair, we make the whole process simple, from a free onsite quote through to a tidy, professional install that is backed by our workmanship guarantee.
Why Choose BM Heating & Cooling
Over 12 Years Experience
More than a decade installing and servicing heating and cooling across Melbourne, for homes and commercial sites alike.
Fully Licensed & Qualified
We hold Refrigerant Trading Authorisation (ARC) No. AU068992, so every install is completed to industry standard and to code.
Workmanship Guaranteed
Every job is backed by our parts and labour guarantee, plus the manufacturer's warranty on the equipment we supply.
Free Quotes & Price Beat
We come to you for a free, no-obligation quote and stand behind it with our price beat guarantee, so you get quality without overpaying.
Quality, Trusted Brands
We install leading brands only, including Brivis, Braemar, Bonaire, Fujitsu, Rinnai and Mitsubishi Electric.
VEU Rebates Handled
We fit VEU-eligible systems and take care of the Victorian Energy Upgrades rebate paperwork, so you save without the hassle.
Our Heating & Cooling Services
From a single split system to a full ducted install, we cover every heating and cooling need for Melbourne homes and businesses, with installation, repair, replacement and maintenance on every system we fit.
- Ducted Heating - installation, replacement, repair and maintenance.
- Reverse Cycle Ducted Systems - whole-home comfort, including Mitsubishi Electric ducted.
- Evaporative Cooling - energy-efficient, fresh-air cooling for the whole home.
- Split & Multi-Split Systems - single rooms through to whole-home setups.
- Reverse Cycle Air Conditioning - heating and cooling from one system.
- Hot Water Systems - supply, installation and repair.
Licensed, Guaranteed & VEU Ready
We are fully licensed under Refrigerant Trading Authorisation (ARC) No. AU068992 and stand behind every job. Our work is covered by a parts and labour guarantee and the manufacturer's warranty on your new system, and we install VEU-eligible systems with the Victorian Energy Upgrades rebate sorted for you.
Parts & Labour Guaranteed Price Beat Guarantee Manufacturer Warranty Free Onsite Quotes VEU Rebate InstallsServicing Melbourne Wide
From our workshop in Reservoir we service the northern suburbs, including Preston, Coburg, Bundoora, Heidelberg, Thornbury and Kingsbury, and right across Melbourne including the CBD, Richmond, Carlton, Fitzroy, Brunswick and South Yarra, and out to Melton. See our full list of service areas or get a free quote today.
CONTACT US TODAY!
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Brands We Recommend for Ducted Installations
"A well earned 5 star review! BM Heating and Cooling just recently installed a multi head split system along with gas heater removal and rebate at my unit in Glenroy. The team are professional, timely and well priced, you could not ask for better service. I would not look any further if you are looking to get any heating or cooling works done at your home or property!"
"Thank you to Ben and his team, very professional on time and very open in communucations from start to finish. Will be using them again, highly recommend them."
"Thanks Ben and Zac, for the efficient and timely installation of split system air cons in our bedrooms. Your service, from us seeking out quotes to the completion of the job was beyond our expectations. The efficiency of communication from the start, sending someone out to actually survey our house (the other two companies didn't, just wanted measurements and photos sent to them), your quotes for two different A/C brands of which each was 1k less than the other companies' quotes, your friendly manner during the job, and your professional and efficient completion of the whole job proved that our decision to choose you was so well worth it! Thank you!"
"I was very pleased with the service from Ben and his team. They were quick to provide an obligation free quote for my split system, booking a date for installation was very quick and they guys who attended with Ben were very kind and professional. Wyn was also lovely to deal with on the admin and booking side of things. I thought the price was very reasonable. I also observed both Wyn and Ben to be very responsive when I had questions - Ben also took the time to give me a call to answer what were probably really silly questions. Thank you!"
"Zac did amazing job in reinstalling my AC outdoor unit and connecting it to drain. Overall experience was really smooth starting from getting quote to getting job done. Highly recommend them."
"Everything went smoothly. From the first friendly phone call to the instillation and follow up call. Clean worksite and very prompt. Would highly recommend 😊"
"I strongly recommend BM. They installed a Mitsubishi Aircon system into my small warehouse/studio space, a small job with quirks and custom needs. I met with 3 other companies, but BM felt different. The others treated it as "just a job"; BM were attentive, informative, professional, and down to earth. Their pricing was genuinely competitive. Not only was it below the other three quotes, but I priced the unit across local and international markets and could see that their markup was modest, so was the install cost. Regarding the job - *Head tech Ben worked with me through the site inspection, offering to review custom ducting designs *Installers were efficient and tidy. Showed attention to detail be sealing every single screw on the external duct housing. *The electrician reorganised my mains box wiring because he disliked how it looked. *Admin staff are friendly and helpful. It was refreshing to work with a company that genuinely cares about service. Long warranties on hardware and workmanship - after service support is evident."
"Fantastic service! We had an issue with the heating in our bedroom and BM were there the next day and sorted that out plus gave our AC ducted heating and cooling a service and now it’s running better than ever. Zach was very nice and professional."
"Zac did an excellent job fixing our Daikin split system. Very professional and highly recommend this local team!"
"My experience was super positive, from the first call to the actual service! Shout out to the technician (sorry, I can't remember his name). He was very professional and extremely respectful."
"Excellent job happy with my unit thanks guys"
"Brilliant service from BM Heating & Cooling replacing a split system. They quoted a new system and ordered all within an hour of getting in touch. There was a minor hiccup with the system from the manufacturer and they had someone come out and resolve first thing the next morning. Highly recommend this company and will be back in future."
"From wo to go, customer service has been excellent. And on the day of installation, impressive organisation. They obviously care about the service they deliver. Highly recommend."
"Here’s a smoother version of your review: The team at BM Heating and Cooling were fantastic to deal with from start to finish. The entire process was seamless, from the initial quotation through to the completion of the installation. On installation day, the team was professional, efficient, and incredibly accommodating. The quality of the workmanship was excellent, and the pricing was very competitive. I couldn’t be happier with the service and would highly recommend BM Heating and Cooling to anyone looking for a reliable and professional team."
"Very Happy with the service and products that this company provides. Absolutely lovely people. I highly recommend them! Very much customer focused. BM heating and cooling are Perfect in Price, Service and Installation!"
"Great team to work with. We had a damaged Gas heating unit and old Evaporative cooling unit removed and replaced with a ducted 4 zone Air Conditioning system. The team were helpful and quick to answer any questions we had right from the first quote through to the end of the installation. They kept me informed the whole way through the install and were extremely careful while working around our house. I highly recommend them to anyone looking at heating or cooling solutions."
"Great service all round, Wyn was polite to plan with, Ben was patient giving multiple quotes and the install team did our 2 zone ceiling ducted install in one day while being tidy and mindful of our indoor cats. Recommend to anyone. Also up to speed with rebates. Great company"
"Excellent customer service 🤩 Very happy to recommend to others wanting responsive, prompt, thorough service. Reliable and honest 😉"
"I highly recommend BM Heating and Cooling as a reliable and professional company with integrity. They recently installed two systems for us and we couldn’t be happier. Their price was reasonable and they designed a system that is working great. The installation team arrived when they said they would, they were professional, polite, friendly and efficient. They kept us informed of the progress and consulted with us about positioning of some the units and pipes, as some of this wasn’t always straightforward, but the result was terrific. Everything they committed to undertake, they did, and they made sure we were satisfied with the work. Thank you to Ben and his team. I would definitely use your company again."
"I had my split system air conditioner serviced by Peter. He is a top class operator. Ask for him when you’re having your unit serviced. Attention to detail #1 and a great bloke. 👍"
"Have used them on a couple of occasions and they have been really helpful and reliable."
"So thrilled with our experience of BM Heating & Cooling! We initially contacted them to arrange a service of two split system units in our home, after another company we’d previously used for a split system install didn’t get back to us with a quote (presumably didn’t think it was worth their time). BM reached out immediately with a really reasonable quote, and were on site a few days later. They gave really helpful advice and everyone in the team from the technicians we dealt with to Wyn in the admin team were fantastic. We subsequently ended up replacing both units as they’d been really neglected by the previous owners and again reached out to BM for a quote, which was more reasonable than the other company we’d previously used. They offered to be on site for the install as soon as the following week, which we really appreciated given the weather is cooling down now! The team that showed up for the install were efficient, punctual, tidy and lovely. We’re really happy with the job they did, the service we received and the price we paid. Would absolutely recommend them!"
"The installers were so polite and respectful. Thank you!"
"Replaced a ducted gas heater about a month ago and everything working nicely. Quoting was professional and competitive and turn around time with installation was quite quick so big thanks to all involved. 👍"
"BM Heatng and Cooling were very easy to deal with, Ollie and Zac did a great job with the air con installation and removal of my old heater. The whole process was quick and stress-free, I would definitely recommend them."
"Friendly, efficient and did a good job servicing three older split systems - all working much better now."
"Had BM Heating and Cooling install a new Mitsubishi air-conditioning unit at our home. Combined with an Airtouch5 system it's absolutely fantastic. After initial electrical issue they had it sorted within 24 hours! This is the second time i have used BM and they have proven to be a great company, with a great crew (Ollie, and the 2 Zac's) and they provide excellent workmanship - l highly recommend...."
"Great Job"
"BM Heating and Cooling were very professional, they arrived on time, good communication and did a great job servicing our split system. I'd definitely use them again."
"Excellent service, installed a replacement evaporative cooler within a week of requesting it. After 2 months we had a water leak and they came out the next day to repair, turned out the leak was from an existing pipe and not from their previous work. Will be utilising services again without question."
"BM Heating and Cooling were prompt, professional and friendly. We are very pleased with our new system."
"The guys that installed the air con were amazing very knowledgeable and were willing to go that extra mile to make sure we were happy with the service"
"Had fault with my ducted heater and I emailed them. From the very start, quick communication straight back. Lady on the phone was very helpful. And the tech tgat came out, rang prior (as was promised) and attended when he said he would. Fixed quickly and no issues at all with him. Polite and knowledgable. The price was what I would expected. Overall, very happy."
"2 split system installed. Great service, very happy with the response from the office and quality of work completed on the day too"
"When we renovated our house over 10 years ago, the upstairs air conditioning installation was a dodgy job that never worked properly. Zac and Ben quickly identified the problems and then completely reconfigured the whole system so that it finally works as it should.They were brilliant - very personable and professional, generous with their time, very competitively priced and their work was of an exceptional standard. Highly recommended."
"Thank you Daniel for a great services"
"Quick, efficient and good service"
"BM heating and cooling fantastic Company to be good on time very professional and they follow through with what they say And promise the guys were very clean turned up on time I could not be happy"
"Happy with work done and technician kept me informed as work was completed."
"We had BM Heating & Cooling take care of a recent upgrade to our domestic system. They replaced a broken evaporative cooler and inefficient gas heating with a combined reverse cycle ducted system. The install was clean, fast and all rebates were taken care of on our behalf. Highly recommend them to anyone else."
"Had a great experience working with Ben and the team at BM Heating and Cooling. They gave priority to our installation and completed installation of 5 split systems on the same day. Ben was very good at explaining the entire process, which made it easy to understand and stress‑free. Overall, it was a very smooth experience from getting the quote through to the final installation. Highly recommended."
"I had these guys replace my mothers ducted heater and they were very professional from start to end. They won't be beaten on price and workmanship. Would highly recommend."
"EDIT 13/03/26: After Ben personally came out on the 18/02 after business hours to give us a quote and to apologise. We've reviewed his offer with other quotes we've received, considering it being a big expense and we've decided to proceed with BM Heating & Cooling for the works, not because of the quoted price (with the goodwill discount) but on the promise that we'll get a great product & service. On the 13/03/26, Ben, Zak and his team rocked up at the time they said they would. Ben gave me a run down of exactly what would happen, answered any questions I had & ran me through different installation options to minimise having to patch up areas, which is inevitable with decommissioning an old gas ducted & installing a new electric ducted unit. Installation was complete within half a day & they cleaned up after themselves. I'm glad to say that we're happy to have given BM Heating & Cooling another shot. Ben & the team, keep up the great work! ----------------------------------------------------------------------- 18/02: We've tried really hard to get a quote from these guys due to the awesome 5 star reviews on their page. We understand mistakes do happen or unplanned events requiring appointments to be rescheduled. We originally had a booking for Friday Feb 13th, which had to be rescheduled to Tuesday, Feb 17th, for 4pm, due to BM's staff being required interstate, fair enough and they've informed me a day prior. Comes Tuesday, I gave them a courtesy call at around 2pm to confirm if they are still planning to come out so I can plan ahead and leave work early, to be told that they don't have anything booked in on their schedule. They've offered to come today (Wednesday Feb 18th) at 7:30 am, which isn't ideal but we agreed to. Guess what, no show at 7:50 am, gave them a call to find out that the tech will be another half hr late, which would mean that they'll most likely show up at around 8:30am or later. Due to these, we've decided not to proceed with them, if it is this hard to show up at quoting stage, we wonder what it would be like at installation stage or even when we need them for a service / breakdown call."
"Super friendly and helpful from all people involved, practical, and the only place who did a site visit when quoting, which was really helpful and ended up changing a couple of things for the better. Being able to do both heat pump and air con on the same day made a huge difference too. Thanks heaps 🙂"
"Really great service. These guys are legends!"
"We recently used BM Heating and Cooling to install two split systems, and the entire experience was excellent. Alex kept me informed throughout the whole process, which made everything smooth and stress-free. The installation team was incredibly professional and polite, and they had both systems up and running within four hours. The workmanship was great, and my home is now perfectly cool just in time for summer. Highly recommend!"
"Very happy with technician Peter's knowledge efficiency, and honesty when completing our HVAC service. He is a great asset to your team."
"What a great installation by Ben & Ngor. Installed Mitsubishi Bronte 8.0kW split system and no hiccups, all super easy and all working fine. In and out in 3 hours and all left nice and clean. Wynnette did all the compliance paperwork and everything recorded with Mitsubishi. I was delighted. No headaches for me. Can't praise the team enough. I also had a Braemer evaporative installed at my rental property. Zac and Zak from BM Heating did the install. They arrived 9am and finished 1pm. Install went super smooth, they took away my old evaporative and everything was left very tidy. Zak gave me and my tenant a full rundown on how to use the unit. Very pleased with the whole process from start to finish. And I got a very good price. This was the 2nd job I had done by BM Heating. I am happy with these guys."
"I am pleased with the exceptional service provided by Zack and Zac. They expertly conducted maintenance on my Bonair heating and cooling system with great professionalism. They clearly explained their work (both before commencing, and after completion), and their thoroughness was truly commendable. I appreciate their efficient and timely work - I recommend BM Heating and Cooling for servicing AirCon units, and customer support."
"Excellent company with good technicians and competitive pricing.Highly recommended."
"We enlisted Ben and the BM Heating & Cooling team after being messed around by another cooling company. Our ducted systems outdoor unit stopped functioning and the other company said "its just an old obsolete unit" without any fault finding. Ben however had a technician come and fully assess the system to find the error. Once we had sorted our insurance payout, we proceeded with the quote we were given and Ben reached out to get us booked in ASAP. The BM team came around on a Sunday (at no extra cost to the quote). The boys worked incredibly hard to smash to job out and I couldn't be happier with the workmanship and pride they put into the work. They took the time to explain things to me when I had questions. I would have no hesitations in recommending them to anyone needing heating and cooling works. Thanks Boys!"
"Have dealt with Ben and BM air con. A couple of times and would highly recommend their team to anybody looking for air conditioning and heating. A very professional and efficient company."
"Thank you Ben and your team. I couldn’t have asked for a better job. 2 days in and out, removing old gas heater and Ac from out of the roof and new system installed. Ben’s team were very courteous and respectful and their professionalism was an absolute standout! I felt very comfortable dealing with BM heating and Cooling from start to finish. I would highly recommend Ben and his team if you want quality work as well as a fair price."
"Very happy with the whole process of getting my split system installed."
"Great work from Ben and the team. New aircon and evap cooler installed for a fair price with good workmanship. Can recommend."
"Peter, the technician, was very friendly and talked me through the cleaning process so that I had a better understanding of what I should watch out for in future, and the signs that indicated the split system needed a clean. Very friendly and quick (enquired on Friday, serviced on Monday) with fixed quote agreed in advance, and no attempt to upsell to a new unit, unlike other providers."
"The team was prompt, courteous and efficient and left our house clean once the units were installed"
"BM Heating and Cooling did a fantastic job installing 5 AC split system units and a new heat pump for us. They also removed an old split system and existing ducted gas heating as we wanted to upgrade to full electric. They worked hard and efficiently on a really hot day and even cleaned up at the end. Really pleased with the service, the quality of the work, and the products they installed."
"We had a very positive experience with BM Heating and Cooling. They installed a new ducted heating and cooling system and also replaced our hot water system, and the entire process was smooth from start to finish. The team was professional, punctual, skilful, and very easy going as well. Everything was installed to a high standard. The workmanship was excellent, and they left the house clean and tidy once the job was done. The new system works perfectly and has already made a huge difference to our comfort at home. We really appreciated their attention to detail and reliable service. We highly recommend BM Heating and Cooling to anyone looking for quality heating, cooling, or hot water system installation."
"Very professional services. Great attention to detail. Thank you"
"The BM crew were super easy to deal with when organising a split system install in my 2 storey townhouse. Ollie was super friendly, clean and organised. Job well done everyone!"
"Brilliant service tech, very thorough and nice."
"Daniel did a great job. Prompt, efficient and knowledgeable service. Admin staff terrific too - a reflection on the company's great ethic. Will happily use them again."
"The whole team at BM Heating & Cooling were excellent from start to finish. They were prompt in providing a quote and responsive to queries, texts and phone calls. When our reverse cycle ducted heating and cooling stopped working, they identified best option that would integrate into the existing unit footprint and ducts. On installation day, the technicians were punctual and professional. The new split system works beautifully and I couldn't be happier. I can thoroughly recommend BM!"
"Showed up at ToilnTrouble on time and Zac knew exactly what he was doing and restored performance of our 2 units! Definitely our go-to for hearing and cooling issues!"
"Punctual, easy communication, good price breakdown. A small extra job was forgotten but BM were able to reattend the next day to complete. Would recommend"
"Ben was fantastic. He came out on short notice and did the job himself. Very professional. Certainly knows his stuff! And MUCH better price than anyone else was offering! (saved me over $1,200). Thank you, Ben."
"Expert service, very good price. This was the best AC service I had."
"I was really happy with BM Heating & Cooling Services. Communication was clear & efficient, they were able to schedule in quickly, the trades were efficient & prompt & they listened. Would totally recommend BM Heating & Cooling 😊"
"Highly recommended! Serviced our three AC’s, now they’re working like a dream again. Really good communication, where others never got back to me. Thanks!!"
"BM were great from start to finish, communicating clearly and coming out to make sure there wouldn't be any issues come installation. They were available for a relatively quick install and saved us from lots of unbearably hot weather - would definitely recommend."
"To be honest I could have easily gotten a better price. But I wanted a well credentialed local with a good reputation, and Mitsubishi brand. Ben the owner was involved and the team were great!"
"We were very happy with the installation of our Breezair evaporative cooling unit. The technicians arrived exactly when they said that they would, and were very courteous. The installation went seamlessly and the old unit and all rubbish was taken away. We were very happy with BM Heating and Cooling and would highly recommend them"
"Couldn’t believe a company could have such a great google review score but now after using them I fully understand why. Always answer the phone, respond to texts and arrive on time. For me more than anything is receiving a written quote within a reasonable amount of time is very important and I think it was actually within an hour or two, while waiting on quotes from other companies for 3 days to a week at best, this was the main reason I went with them for my new split system Mitsubishi. The booking was within a week once quote accepted. The install looks very neat and it works amazingly, the technician was on time and polite so there isn’t a single reason this company does not deserve all 5 stars so thank you BM heating and cooling!"
"Extremely satisfied with thorough servicing of 4 split systems. Technician took significant care and time. He showed the before and after shots, which were revealing. Will definitely use BM Heating & Cooling in the future."
"Highly recommend BM Heating and Cooling. Excellent service, very professional. My old split system stopped working, they identified issue, provided options and quotes for replacement. New air con was installed in good time and is working perfectly. All were very friendly and easy to work with and excellent communication throughout the process."
"Professional competent efficient friendly service. I would recommend them to others"
"Easy to book, friendly staff and great service on site. The techican was very helpful at explaining my setup."
"Ben was great answering all my questions and very professional. I had 3 installers at my house they were all very professional and curtious. Put your mind at ease with these guys they done an amazing job installing my unit highly recommended company and fair price."
"Zach was great, he came on time and inspected the airconditioning unit. Realised it's a refriegerant leak. Couldn't fix it on the spot however provided us with a quote to get it fixed. Alex made the whole process seamless. Very responsive, truswtworthy and reliable brand."
"Great communication job completed on time and when they promised."
"Excellent service - easy to organise, arrived when they said they would and quickly solved our issue. Will be using again in future."
"I had a great experience with BM Heating and Cooling. Ollie and the crew installed both evaporative cooling and ducted heating and were professional from start to finish. They were really diligent with the work, very accommodating with what I needed, and took the time to make sure everything was done properly. They also left everything spotless and clean once the job was complete. Couldn’t be happier — highly recommend!"
"Friendly and respectful people always make an effort to respond with any questions. Glad I found you and I’ll keep you for all my services from now on. So refreshing to have someone who cares enough to follow through and help. Thank you for your excellent work"
"Very professional and friendly team at BM Heating & Cooling. Would recommend."
"Very responsive, the air con mechanic was on time, knowledgeable and thorough."
"These guys are absolute true blue Aussie legends!! I drew the short straw and was lumped with organising air conditioning for my elderly in-laws house for a multi split system to replace their aging gas ducted and evap system to make use of rebates. After getting a few quotes and being disappointed with other providers. I came across this company by chance and they were really easy to deal with. They were able to give a competitive quote, supply top Mitsubishi electric branded splits and took care of a tricky installation with ease. Nothing was too difficult they just smashed it out and got the job done. Highly recommended thanks again team."
"Great customer service from Alex and team! The Technician who also came to sites was clear and professional. Highly recommended BM Heating & Cooling. Thanks guys!"
"I would recommend these guys. From admin staff to installers, all very helpful and professional. Very please with the installation and the units."
"I had BM Heating & Cooling coming out a few times now (after a friend's referral) and I cannot recommend them enough. They are on time, honest and very helpful. I am sure to engage them in the future."
"I contacted BM heating & Cooling based on their google reviews and we had two split systems installed. Ben was great and explained everything. He provided us with an option for the placement of the outdoor units that wasn’t offered by other trades. Ben did an excellent job and even took all the rubbish. The reviews are spot on, I highly recommend BM heating & Cooling"
"Amazing Oliver turned up at 7.30 am was gone by 11 . Second storey install ,will definitely use again. Cleaned up every bit of rubbish inside and out. Thanks again Olly"
"Professional organisations that delivers great service and follow up. We had are old heating and cooling unit replaced and the unit they recommend was excellent for both heating and cooling. From our first interaction with Ben and Alex their team arrives when they say they will. Completes works on time and they tidy up afterwards. Well done a very high recommendation from me! Thanks"
"Very professional service installing 2 Aircon units at my home. Thank you to the team Ben, Jarrod, Zac, Ollie & Adam for all your hard work."
"Zac and Zac and Alex from the office are very easy to deal with and ultra flexible. I highly recommend their service. Well done team and thanks for your support. Joel"
"BM Heating & Cooling did a fantastic job installing our split system. They understood our needs well and provided a reasonably priced quote. The installation was fast and high quality. The new system is working great."
"Great service and a friendly staff. The overall experience was excellent. Alex and Gary are very professional and responded promptly to my requests. They were personable and knowledgeable. Highly recommended! !!!!"
"I had my old heating and cooling units, hot water heater replaced by BM Heating and Cooling recently. Very happy with their service, the technicians are very professional and efficient. Highly recommended."
"Had the guys from BM Heating & Cooling come and install a aircon for me. From getting there business card off one of there guys in the Bunnings car park to quoting and completion of job they were great. Highly recommended."
"Just like to thank Daniel from BM Heating & Cooling for servicing our evaporative air con.I would highly recommend BM Heating & Cooling for price and customer service"
"The service guy was very polite, straight-up, efficient and knowledgeable. Happy!"
"I couldn’t be happier with the prompt and professional service provided by your company to fix the evaporative cooling dump valve and to clean our unit after 13 years of never having been serviced"
"Great quality work, fast and friendly."
"Got a 7.8kw split system installed, everyone was super friendly and did a great job. Had a minor issue which I followed up on and the technician was able to come and resolve it. Very happy!"
"Excellent service, just what l wanted."
"BM Heating & Cooling were fantastic, quick fast installation of Mitsubishi splitty at a great price. Ben was the best! Very professional service. Highly recommend! Updating review 1 year on we got another splitty installed by the team and they were fantastic again. Will be going back for a 3rd!"
"Fantastic service, they solved the issue that I had in no time!"
"Good people good service"
"Ben and the team were very professional, courteous and always right on the mark. All I can say is a huge thank you to everyone who assisted to rectify a huge problem for us. If anybody out there is looking for someone to get things done, don’t hesitate to call Ben. If he can get into it for you because he’s busy, rest assured he’ll get one of his great team members to help you out."
"Had Ben from BM Heating and Cooling replace an evaporative cooler that flew off my roof from bad weather. Ben highlighted the issues to me from the previous install (different company) and gave me peace of mind that his installation would not fly off in extreme weather. Thank you to you and your colleague for getting the new unit on so quick."
"BM Heating & Cooling did what they said they would do, when we arranged to at the quoted price. The Mitsubishi system they installed has exceeded expectations. Very happy with the experience. Thanks BM!"
"BM Heating and Cooling provided excellent recommendations for the placement of multiple split systems throughout our home, ensuring maximum efficiency. Their pricing was very reasonable, and the team worked tirelessly to install all 6 units in a single day, leaving the place spotless. I highly recommend BM Heating and Cooling for their top-notch service and professionalism."
"They did a great job at installing our split system in the bedroom. The communication was amazing and we’d definitely use them again and recommend to people. ☺️"
"Peter did a fantastic and professional job. He was friendly, easy to chat with, and my split system is already running smoother and quieter. Highly recommend!"
"Great service Good price. All good our end."
"Friendly, trustworthy and know their stuff"
"Great communication, friendly and professional. Highly recommend."
"Very friendly and efficient service"
"From beginning to end, these guys were great. Higly professional all round. Very responsive, friendly, on time, and did a great job."
"Paul provided an excellent and friendly service of our Aircon"
"Very happy. Arrived on time, were neat and tidy and always informed us what was happening. Recommend +++"
"Quick, very helpful, friendly, well priced and honest. First time using BM heating & cooling and would recommend using them"
"Easy to book , local and best of all Great Customer Service arranging appointment with friendly serviceman attending property ! Highly recommended !!"
"BM Heating and Cooling were friendly and professional during the quote and installation process. They did a great job installing my split system and I am very happy with the quality and performance."
"Ben and his team are be very helpful, punctual and honest with their work, they provide great advice and we're able to resolve our issues quickly."
"Love our new units, Wynnette made the quote and booking process easy, good price compared with another couple of quotes we got. The guys were very professional and communicative throughout installation. Highly recommend."
"We had the best experience with BM heating and cooling. They were very professional the whole way through the process and kept me informed and upto date. We had our gas heating / evap cooling removed and reverse cycle installed. The boys ripped everything out and installed the new unit in one day. They didn’t leave any mess behind and were very respectful of our house. So happy we went with them."
"Super happy with the rates and work by the BM Heating and Cooling team. Highly responsive, and accommodating. Ben listened to our needs, provided good advice around options and competitive quotes. We had our old gas ducted heating and roof top evaporative cooler removed and replaced with energy efficient split systems. Very happy and highly recommend BM Heating and Cooling."
"Prompt, thorough and gave great explanations as to what the problem was. Fixed the issue quickly"
"Absolute champions. I had done nothing to my air con in years & it would sound like a jet taking off when I turned it on. It had shut down as it had too much dirt in the filters and used to get too hot in winter and too cold in summer, meaning I had to turn it off and on constantly. It now runs like a dream and is the perfect temp as they changed the thermostat to read from a new location. So happy. They also communicated well, came when they were supposed and were fun and good to chat to while they wielded their magic wand. Couldn't ask for better"
"Highly recommend BM Heating & Cooling for your heating and cooling needs. Had a 4 head multi-split system installed in a two level townhouse, replacing a gas heater and removing evaporative. The systems are great, and the work looks really tidy both inside and externally. On the day of installation the boys were punctual, efficient, polite, and made sure to spend the time to tidy up after themselves, which has been pretty rare occurrence with other trades. I wouldn’t hesitate recommending them in the future if anyone asks if I know of a good business for heating/cooling."
"So happy with the team at BM Heating and Cooling . Ben is very professional and came out within a few days of our call to inspect and quote. They installed a Mitsubishi reverse cycle ducted system and the end result is exactly what we wanted. A massive thank you to Ollie Jarrad and Zac for their hard work and outstanding service, David (sparky ) included. Highly recommend Ben and his team. Look no further. Andrew and Antonia"
"Ben and the team did an excellent job. Their quote was reasonably priced, they showed up on time, explained everything they needed to do very clearly, and cleaned up after themselves. All of the team were professional and answered all the questions I had. I would highly recommend them and I'll be asking them back to service my multi-splits in coming years."
"Highly recommend, very professional, Ben and the team delivered high quality work"
"BM Heating & Cooling did a great job. Ben, Jarrod and the boys were very knowledgeable, polite and worked diligently to get the job done quickly and efficiently. I would recommend their services."
"Highly recommend BM for your heating/cooling install. Reasonably priced, professional finish. Came out to fix a teething problem on a Saturday morning without fuss."
"Ben and the BM Heating & Cooling team have been fantastic to work with. Great advice from the beginning and competitively priced. We had a Mitsubishi VRV system with 3 concealed heads and a split installed - looks and works a treat. Highly recommended!"
"Ben arrived promptly and was very knowledgeable and friendly. He succesfully diagnosed and fixed the issue with my heating/cooling and all is now working again. The price was fair with no hidden costs and I felt he went above. I was extremely happy with his call out."
"I would like to share some great feedback for Zach Holmberg who installed our new Mitsubishi Electric Split System this week. Great service, efficient installation and removal. Thank you Zach."
"The team at BM were super easy to deal with. Removed two old gas units, got us the rebate and installed a split system. Couldn't get it in the position we had originally discussed when they came out to do the quote but troubleshooted well on the day of installation and ultimately looks fine. Wynnette also a pleasure to speak with!"
"Ben replaced my Mum's Gas Wall Furnace and he went above and beyond to complete the job as it didn't go as first planned due to the original heater being older. He therefore had to replace piping through to the roof and also make the heater fit in the place of the old unit. He did an amazing job and we couldn't be happier with the result. Don't hesitate to use Ben in relation to any of your heating or cooling needs. He is honest, extremely particular with his workmanship and I couldn't fault anything at all. He even took the old heater away and the cardboard from the new heater. Thank you so much Ben for everything you did for my Mum she greatly appreciated it. Regards Debra Sutton"
"We had a dead gas ducted heating system that needed replacement. Ben inspected, quoted and installed all within 24 hours. Amazing service, would recommend and will use again."
"Very happy with the service from BM Heating & Cooling!"
"Very professional and fantastic workmanship - the best I have seen so far in Australia. Even Wynnette at the reception was efficient enough to arrange a quick payment processing over the weekend via mobile. Go for them if you need anything regarding ACs - sincerely recommended."
"As a builder Ben is easy to communicate with and does a great job at a fair price. Thanks will use again"
"The electrician arrived on time, came well-prepared, and clearly knew exactly what needed to be done. Excellent workmanship and a great attitude—also followed up proactively for additional work. Very impressed with the service!"
"Very happy with the service from BM Heating & Cooling. I sought quotes from 4 other local businesses and BM were the only ones to respond. Excellent job by Ngor on the install. I'd highly recommend using BM Heating & Cooling."
"Organized, polite, helpful. Zack was great 👍"
"Highly recommend. Ben was a pleasure to deal with. Efficient and friendly team."
"What a great service! They are a very reliable, credible and affordable company. Both Zach and his friend were extremely nice and were persistent in finding the issue and resolving it. I would highly recommend to anyone."
"Excellent service again from this company! The guys were on time, did a great job, put dust cloths on the carpet and even moved the piano. They all cleaned up thoroughly and were friendly and easy to deal with. Highly recommended!!"
"We recently contracted Ben and his team to install 2 x split systems to our front bedroom in Northcote. From the initial quote and visit by Ben, to installation on the agreed day, everything went to plan, and with ease. Highly recommend B&M Heating & Cooling. "Well Done" Ben to you and your team, thanks again."
"Great job, we felt very comfortable with Zac, and for those of you who are dog owners, he was great with our large dog."
"Professional job and great communication throughout the service. Highly recommended."
"Called BM Heating & Cooling to service my split system, organised to come out the next morning, were prompt, punctual & professional, highly recommended"
"I’d like to say tradies make the world go ‘round’ These guys have seriously stepped up to the mark. Definitely no issues here and suggest you contact them for assistance. Thank you legends."
"Communication is easy and service is punctual. Ben is very helpful and does excellent job with very good advice and recommendations."
"Got 3 splits installed. Ben and team were patient and provided quotes for a bunch of different configurations, including VEU rebate for removing the gas system. All very smooth and easy. Would use again for sure."
"Great team at BM Heating & Cooling arrived on time and were very thorough. Pricing is reasonable."
"We had an installation done with BM Heating & Cooling and were very happy with the work done. We had been trying for quite some time to get this work done with other companies, but could never get a response or quotes for the work we needed. BM Heating & Cooling on the other hand were very professional, quick to reply to questions and providing the quotes, reasonably priced and the work was completed very quickly as well. We are very happy with our experience and would happily recommend them to anyone and would happily use them again for any additional work we may need in the future. Thank you."
"From quotation to install Ben and his team were very professional. He installed 9 separate Mitsubishi units at the High School I manage with no interruptions to the students. The price was very competitive and it was great to see that the actual owner of the business was on-site from start to finish. The quality of work was spot on. Thanks Ben."
"The whole process from quote to installation was seamless. The team were responsive, took the time to understand our needs and provided great advice on the options available to us and the right units for our space. They left our house cleaner than when they arrived and I couldn't recommend more. 10/10."
"Great Service , easy to communicate and very quick repair."
"My experience was exceptional, the tradesman and electrician were friendly, professional and the job was done so professionally. 10 out of 10 GREAT JOB THANKS.. They went above and beyond, also the price was very competitive."
"We couldn't be happier with the service provided by Ben. He was efficient, professional and affordable. He took time to explain what the perfect system for us was and how to operate it. The installation was quick, seamless and done with care. Our new air conditioning system works perfectly and we've noticed a huge improvement in comfort and reliability. We highly recommend Ben for anyone looking for a new air conditioning system."
"The guys did a great job, the systems were installed very quickly and perform really well. I'd recommend Ben and his team."
"I had Ben and BM Heating and Cooling install four split systems and also re-install an old unit. From start to finish, their service was top-notch! They were prompt, efficient, and took great care in making sure everything was set up properly. The team was professional, friendly, and left the work area clean and tidy after finishing the job. I highly recommend them for anyone looking for reliable HVAC services. Great experience overall!"
"Really great. They got back to my enquiry quickly, they came on the day they said they would, the guy who came was really friendly, and the price was very reasonable. Will be using this place again next time I need repairs/services for my aircon"
"If you need a new AC installed, BM Heating was truly the most helpful, transparent, and budget-friendly option I found. Whether you need repairs, testing, or a complete replacement, I’d highly recommend them—10/10! I’m especially grateful that they managed to fit my installation into their busy December schedule."
"Ollie, Jarrod and the electrician (sorry, I didn't get his name) did a fantastic job. They were friendly and efficient, installed the unit, showed me how everything worked, and cleaned up afterwards. I highly recommend them. If I ever have to get another unit I will certainly go with BM Heating & Cooling."
"Great communication, the end result was exactly what we wanted and everything done in a very timely manner."
"Glad to have found this company. Efficient and goes the extra mile. Thank you for taking the time to explain things today."
"Great experience with BM Heating & Cooling. Immediately booked after confirming the quote. Technician arrived on time and explained clearly on what will be done in the evap cooling and ducted gas heating. Happy with the service and will be using them again in the future for our evap cooling and ducted gas heating service and maintenance."
"Ben and his team did a great job servicing our aircon. Him and his team were lovely"
"Very happy with Ben and his team, easy to deal with and his boys were very respectful and got the job done ! Highly recommend !"
"Ollie came to my property today to repair my ducted heating that my dog had chewed into. It was done in a real timely manner really professionally guy. He tested it out after to check working condition and gave me great advice for my house cooling system. Would 100% recommend this company. Overall great experience."
"Very easy to deal with and work well done"
"Ben is a good bloke and did his best to satisfy me, happy to recommend his service to friends and family"
"Highly recommend this company for prompt professional service. We had two air conditioning units cleaned last week. Corey was very thorough, spending about an hour on every unit to perfectly clean all filters, gas and service them. He was lovely to deal with, always explaining everything, polite and reliable. A very positive experience."
"Thanks Ben and the team for the new air con unit, works a treat!"
"Good reliable and local, the whole team were polite and helpful. We had some visits and all work done was ensured to be to our satisfaction. Followed up with us and made sure that any questions were answered. Ive gotten quotes for other trades and the people flake and disappear. So with the aircon we didn't want to deal with that so we went with the good vibe we got from Ben and the team, I didnt even get another installer to quote me as he seemed legit… and he was. Highly suggested to support local qualified and responsible businesses like bnm heating and cooling. Thank you."
"just had a ducted reverse system installed from BM heating and cooling from the beginning we found ben very informative and gave us top class service in his work with all his crew overall a 5 star service with a good professional bunch of guys keep up the good work"
"Just had the BM Heating & Cooling team replace my old gas central heating system with three split systems. Great communication, didn't have to wait long for the job, the team were very efficient and friendly. They made sure I was happy with every decision they made and explained what they were doing and why. They also took care not to disrupt my day significantly (I work from home). And to top it off the price they gave me was competitive. I would recommend BM Heating & Cooling. Thanks guys!"
"Ben did a great job installing a new heater for us. Great communication and quick turnaround was appreciated. Thankyou."
"Ben was extremely helpful with my many questions about the most effective heating and cooling system to install to our pre-established house. His communication and approach is vey welcoming. His team were very courteous and they worked to a high standard. The cost was competitive but the service and the fact that Ben went the extra mile is what made us go with BM Heating & Cooling."
"Very happy with the fast service provided for my evaporative cooler. Boys were very respectful of my 95 y.o fragile tiles on the roof. Cooler is now like new. Excellent pricing. Will certainly use them again."
"Absolutely wonderful company to deal with on time polite nothing was to much trouble. Benjamin was terrific in advising us on the correct unit for our home and the installers were fantastic highly recommend BM Heating and Cooling"
"Professional friendly great communication about options and costs. The team who installed our heating/cooling system were quick, knew exactly what they were doing and cleaned up really well. I would definitely recommend this business and say Thankyou for making my choice a lot easier."
"Ben was able to come to my property the day after I contacted him to check the leak from my split system. He is very personable, very knowledgeable about problem shooting split system defects and was able to fix my problem within the hour. He did not waste time as some tradesmen can do. Excellent communication. Very fortunate to have called his company. A+++ service."
"A wonderful group of young and energetic guys. Delighted with your services👏"
"After ringing around for three months with around 40 other companies with promises and no show’s because l needed an extra vent in an enclosed office area which was a small job without the big dollars. BM Heating & Cooling stuck to his word turning up and completed this much need job without any hassles. My office area is now comfortable for my receptionist and customers! I don’t know how we would get through hot weather without your support. I highly recommend you for accommodating our needs promptly with great communication. Thank you!"
"Extremely helpful and efficient! Very friendly customer service and answered my questions promptly!"
"Great company, competitive and great workmanship, fully recommended."
"Great to work with, quick and good pricing. Ben is a great guy"
"We had 2 x split system units installed - they look great and work a treat. So impressed with the service and professionalism of BM heating and cooling. It was a smooth and highly efficient experience from start to finish. They were also the best value from the 3 quotes I obtained. Pleasure working with Ben and his team, this is well run operation. Would happily recommend to friends and fam."
"Really stoked with Ben and his team! They installed 2 split systems in my unit. Ben replied almost instantly, was super easy to communicate with. He was on time when visiting for the free quote and his team were 5 minutes early on installation day. They stayed to show me how to use it and set up the wifi and even vacuumed the house for me!"
"Thanks Ben, 2 quotes picked one. Job done, electrician wired unit up.Ready for 2024 Summer, El Niño ☀️🥶 Great service, easy to deal with."
"I found Ben and the team at BM Heating & Cooling to be a positive experience in replacing our ducted gas heater. Competent and competitively priced with a hassle free installation with a high standard of workmanship. Would recommend Ben and his team."
"Highly recommend Ben & his team installed a new central gas heater from a old one, they went over & above the service to ensure everything was properly installed & working a treat in no time, they proved that great service is still around, they know their business, you wont go wrong to use them."
"Ben was great right from the start when I called him. For all your Heating and Cooling I would definitely recommend BM HEATING AND COOLING."
"Very good service and price"
"Great service and prompt replies."
"Legendary status, highly recommend his services!"
"Professional on time great work great rates would have no hesitation in recommending. Thanks Ben and team"
"Great, prompt service and worked around my free time to get the job done."
"Ben and his team were great to deal with and made the whole ordeal easy to deal with."
"I had an old ducted heater unit replaced with a new one. Quick, efficient, tidy, and a good price. New unit working well. I Would certainly recommend Ben and his team."
"Ben was highly recommended by a local community facebook group in Newport has worked in two locations for us since. His team is very impressive and very professional. I also say Ben has the highest level of integrity and standards and he is well priced. What's not to like!"
"The boys came a day earlier than expected before Christmas and installed our air conditioning,before the hot weather. They were quick and efficient.John."
"Very impressed with the service from BM Heating & Cooling. Ben and Team were very professional and communicated well. The install was quick and completed to a high standard, can’t recommend them high enough."
"Great service would highly recommend"
"I had the boys come from BM heating and cooling come to my place yesterday to install heating and cooling. A big job from the start to finish but it was an excellent experience. Ben came exactly on the day and on time to see what was needed for my home and wrote up a quote on the same day. I have had many companies come down for this job but I chose Ben's company because he was honest when he spoke to me and didn't oversell himself and delivered exactly what he promised. He kept in touch right up till install date. The boys came on install date on time and started immediately on the job, they were very HARD working and very focused in doing the job at hand correctly. At the end the boys cleaned up everything and Ben even though he was tired from the day, stayed back and explained to me on how the system will be working, always asking whether I had any questions, even showed me how to use the touch screen. A tired day for all of us, so thank you Ben, Daniel, Norm and Kahn for a great job, and Daniel for his nice conversations with me, a delightful young man. So if anyone is interested in heating and cooling, give Ben a call."
"We have had the pleasure of working w Ben twice this year - once to install a new split system and the other to repair an existing system. Both times Ben was extremely professional, reasonably priced, reliable and friendly. We would highly recommend!"
"Ben was very good to deal with would highly recommend"
"Good service no mucking around. Good guys"
"Ben & his team were great, thanks for a top quality installation. 👍"
"Ben was very helpful to explain the cleaning process of the unit and he is very honest with the repair of the unit"
"Got a Dakin ducted refrigerated unit installed by BM heating and cooling, best decision iv made got a couple other quotes but no one showed the professionalism Ben did, rocked up at on time and finished surprisingly quick. Over would recommend this company for your heating and cooling needs, Unreal bunch of Blokes :)"
"I highly recommend. Ben and co. Young but experienced crew. A great team. Very respectful, professional, Ben is on top of his communication regarding Quote, scheduling the job. Despite few supply hiccup which industry is facing ingeneral he managed to schedule the install in required time frame. Showed up on the time he promised. I needed to leave early so he was even happy to come at 6am. Work done at high standard. Can't fault it. Give Ben a go!"
"Ben did good work at my home last week,Very professional and quality done EXCELLENT WORK He installed ducted reversal heating and cooling I STRONGLY RECOMMEND HIS NAME WITH 5 🌟"
"Ben did a wonderful job. He replaced our old heater and we are happy with our new heater . Was punctual, pleasant, professional in all aspects. We highly recommend Ben."
"Great communication, fast turn around to complete heating job just before winter."
"Job was done good job, happy with that."
"Very happy with Ben and his team who installed our new ducted heating system. Would highly recommend BM Heating & Cooling, thank you Ben!"
"Ben did a wonderful job. He replaced our old evaporative cooling system. Was punctual, pleasant, professional in all aspects. We highly recommend Ben."
"I called Ben with a rather complicated request that other A/C installers were quick to put in the too hard basket - however Ben was happy to take on the job, and for a fair price. I wanted a multi head split replaced and separated out to 2 separate units and using some of the existing piping as to not have extra conduits hanging off the side of the house. Without hesitation Ben made some recommendations and slotted me in for the following week to get it done. Ben’s team arrived on time and completed what I consider to be a decently complex job in 3 hours including his on site sparky picking up an unplanned side job in amongst dealing with the A/C’s. Overall I’m very happy with the outcome."
"Couldn't be happier with Ben & his team. They did a great job with the install, easy to deal with & even cleaned up after themselves. Price was very competitive too. Thanks again BM Heating & Cooling."
"Ben and his team provided great service (including on a weekend) and value for money, reassuring me about the efficiency and safety of my split system. Would highly recommend BM Heating & Cooling, thank you Ben!"
"Great experience. Found BM Heating and Cooling on a web search. Call number and Ben answered. Explained my situation and Ben was round that afternoon to have a look. Quote emails that night and couple of phone calls to ask questions. Quote approved next day and install was sone 5 days later. Unit is working great. Ben followed up couple of days later to see how things were going. Great service."
"Fast, friendly, knowledgeable and efficient - will 100% be using these guys in the future!"
"Ben is very professional, he knows his work well. He gone above and beyond to help me with my wall mirror mounting. He is punctual and never miss deadlines. Gives really great advice about cooling systems. Value for money. I will highly recommend BM Heating an cooling for anyone who wants to install these systems"
"Easy to deal with. Quick and on-time. Reasonable pricing."
"So very happy with the services Ben provided. We asked for an honest opinion on a good quality unit that was within our budget and now we can enjoy defrosting thanks to our powerful system! They worked very hard and got the job done quickly. The systems look neat and are working fantastically. I highly recommend using BM heating and cooling they did a great job! Thank you"
"Very happy with Ben who installed my new ducted heating system. would recommend to anyone!!"
"Very time effiecent and tidy. Would recommend this service to anyone!"